privacy policy

Welcome to Goya Hills (“we,” “our,” “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://goyahills.com (the “Website”).

By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Website.

1. Information We Collect

• Identity Data includes first name, maiden name, last name, username or similar identifier, title, date of birth, and gender.
• Contact Data includes billing addresses, home and business addresses, email addresses and telephone numbers.
• Technical Data includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology used to access the website.
• Profile Data includes booking reservations, purchases or orders made by interests, preferences (such as for specific destinations, room types or other requests), feedback, survey responses, and company information.
• Usage Data includes information about how users use our website and services.
• Marketing and Communications Data includes preferences in receiving marketing and third parties and communication preferences. Sharing user information for marketing or communication purposes

2. How we collect data 

• By filling in forms (Quote, booking, contact etc) or by corresponding by post, phone, email or otherwise.
• Cookies and similar technologies
• Third parties (Hotjar, Clarity etc).
• Technical Data from Google Analytics and other similar platforms
   

3. How We Use Your Information

We use the collected information for purposes including but not limited to:

• Processing bookings and inquiries.
• Providing customer support.
• Improving our Website and services.
• Sending promotional emails (if you opt-in).
• Ensuring security and fraud prevention.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party companies that assist with website functionality, payment processing, and analytics.
• Legal Compliance: If required by law, regulation, or legal process.
• Business Transfers: In case of a merger, sale, or transfer of assets.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Rights & Choices

You have the following rights concerning your personal data:

• Access & Update: Request access to or update your personal information.
• Opt-Out: Unsubscribe from promotional communications.
• Delete Data: Request deletion of your personal information (subject to legal obligations).

To exercise these rights, contact us at info@goya-hills.com

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Goya Hills
Website: https://goyahills.com
Email: info@goya-hills.com

Phone:+91 9024082177

Thank you for trusting Goya Hills with your information!